Sourced From: https://www.consultingsuccess.com/be-an-active-listener-while-consulting-with-noelle-mykolenko-podcast-39
When you put yourself in your client’s shoes, you’ll understand that the resistance to change comes from their fear of the unknown. They have attached themselves to practices that have been serving them well in the past but isn’t working for them in the present. She explains that this situation is very common that it has become the norm rather than the exception. As a consultant during these situations, you need to become an active …
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